Top latest Five Telus technical support Urban news
Top latest Five Telus technical support Urban news
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Nevertheless, just after reviewing the agreement, I discovered it didn’t reflect the discounts or plan details discussed, such as the 500GB of information and additional discounts for pre-approved payments.
People brokers Functioning in opposition to Telus Advantages, instead of retaining the aged loyal customers they make them disappear to look for other supplier
• A buddy who can also be a Telus customer confirmed me his plan particulars, and He's getting the same prepare for drastically significantly less while not having to purchase gadgets, which contradicts what Abdul instructed me.
@chris14 I desired to very clear up some inaccurate info. We are going to restore TELUS owned downed lines at no demand. We will only get rid of the road completely for design/renovation functions but there is a charge associated. We sent you A non-public concept just in case you want to maneuver forward with either circumstance.
You'll be able to only modify it. I waited for an hour or so within the cellular phone to speak to a human. He was practical, but needed to redirect me to another individual. I was then on keep for another hour. They available me a better deal, but it surely was not what was made available on the internet. Individuals offers are for new customers. For a loyal customer I would have to pay $78 when compared with $sixty for any new customer, with the service I wished.
at the Black Friday i identified as Telus to obtain me a whole new mobile line for my daughter if there is a offer like i acquired previously for my other Children as a loyal customer with Telus.
I guess I am just outdated, but I remember a time when you may call a business, check with a human with out sitting down on keep for hours, and really get customer service. Many thanks Telus for an exquisite customer practical experience.
I am informed to talk to Loyalty and determination and nonetheless getting no exactly where. I have managed to talk to two individuals that identified as them selves managers inside the Philippines, who couldn't help me.
• After i referred to as to clarify, Eunice from the BCX Wi-fi Car crew advised me which the bargains were used. Nevertheless, she copied and pasted Abdul’s notes, which didn't make clear the low cost aspects.
Telus has messed up on my Invoice multiple instances while in the pastfew months. Lately by charging me 3 periods for your deliver it again that was previously returned. Then made a decision to go on and change 3 of my ideas on their own. First agent I spoke to was great and tried using challenging to fix The problem. He even contacted loyalty to assist. They never ever named. I attempted to get in touch with myself and was maintain endlessly so I hung up. Experimented with Yet another agent he claimed he would transfer me to loyalty than proceeded for getting upset because I wouldn't let him to finish the decision when he claimed he couldn't transfer me.
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The TELUS staff acknowledges that our operate spans numerous Territories and Treaty places and we've been grateful for the traditional Expertise Keepers and Elders that are with us right now, those who have long gone in advance of us and the youth that inspire us.
The Television signal has become shed considering the fact that Friday, September twenty seventh as well as technician who showed up yesterday, September thirtieth could not repair the situation soon after modifying the Tv set cable box and cable. I used to be informed that the net Modem must be altered also, but Telus customer service he didn't have it.
The TELUS crew acknowledges that our get the job done spans a lot of Territories and Treaty parts and we've been grateful for the normal Know-how Keepers and Elders who're with us right now, anyone who has absent prior to us as well as the youth that inspire us.
I'm going to terminate the many services property and mobile with Telus and inform my family and friends to do so, which was the worst knowledge I obtained with Telus